Frequently Asked Questions
Here is what families ask most before booking a session with East & Elm Portrait Studio. We serve Fairport, Rochester, and the surrounding suburbs with family, newborn, maternity, branding, and senior photography, all built around an in-studio design consultation and Client Closet.
1
What areas do you serve?
East & Elm is based in Rochester, NY and serves families throughout the greater Rochester area, including seasonal outdoor sessions at select local locations.
Where do sessions take place?
2
Sessions take place in our Fairport, NY studio, with select seasonal outdoor sessions available a few months each year.
Do you travel outside of Rochester and Fairport?
3
Most sessions are held in-studio or at our seasonal outdoor locations. If you are hoping for a session further outside the greater Rochester area, reach out and we can talk through what is possible.
What types of sessions do you offer?
4
East & Elm offers family, newborn, maternity, branding, and senior photography sessions, all built around the same in-studio design consultation and Client Closet experience.
Start by reaching out through our contact page. We will schedule a quick consultation call to talk through your session and answer any questions.
5
How do I book?
How far in advance should we book?
6
We accept a limited number of sessions each season, so we recommend reaching out as early as possible to secure your preferred date.
What is a design consultation?
7
A design consultation is an in-studio meeting before your session where you will try on outfits from the Client Closet and finalize backdrops, props, and other styling details together with Erinn.
What is the investment for a session?
8
Investment depends on the session type and the products and collections you choose. Exact pricing is discussed individually during your consultation call.
Do you offer digital files?
9
Our focus is on tangible, heirloom-quality products, including albums and framed wall art, though digital files may be available depending on your package.
When will we see our images?
10
You will return to the studio for a guided reveal and design session after your photos are taken, where you will view your full gallery and choose your favorites together with Erinn.
Still Have Questions?
Reach out and we will schedule a quick consultation call to talk through your session, answer anything not covered here, and find a date that works.