Frequently Asked Questions

What areas do you serve?

East & Elm is based in Rochester, NY and serves families throughout the greater Rochester area, including seasonal outdoor sessions at select local locations.

What should we wear?

We provide full wardrobe guidance ahead of your session, including access to our client closet of curated clothing options.

How far in advance should we book?

We accept a limited number of sessions each season, so we recommend reaching out as early as possible to secure your preferred date.

Do you offer digital files?

Our focus is on tangible, heirloom-quality products — albums and framed wall art — though digital files may be available depending on your package.

Where do sessions take place?

Sessions take place in our Rochester, NY studio, with select seasonal outdoor sessions available a few months each year.

How do I book?

Start by reaching out through our contact page — we'll schedule a quick consultation call to talk through your session and answer any questions.